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Increasing Sales Through an Intentional Layout

Client
The Brixton
Location
San Francisco
Timeline
2 Weeks
“Since the launch of our post-Covid food program a we have seen a significant revenue increase in our food program! Especially items that have the highest margins for us.”

“Since the launch of our post-Covid food program a we have seen a significant revenue increase in our food program! Especially items that have the highest margins for us.”

Rachael Barrett, General Manager, The Brixton

Based in San Francisco’s historic Marina district, The Brixton is a classic watering hole known for its diverse cocktails and fun atmosphere. Using The Brixton’s sales data and food costing, Flapjack ran multi-dimensional analysis ranking dishes and categories against each other based on profitability and popularity.

The analysis concluded that the sale of upsells such as cocktails and sides could be increased if they were placed in a more prominent section on the menu. Flapjack's experienced design team produced a visually stunning menu that emphasized the Brixton’s cocktail and higher-margin dishes. The new menu subtly nudged customers towards larger covers and a better customer experience.

Challenge
How to Increase the average spend per customer
Solution
Position side and add-ons in a more prominent section of the menu
Result
8% average increase in sales of sides, add-ons, and emphasized items